Leadership

DR. ERIC FLAMHOLTZ - President

Dr. Eric Flamholtz, who co-founded ManagementSystems in 1978, has focused his career on two fundamental questions: What does it take to continue to build successful organizations over the long term? and, What is required for managers to continue to be successful throughout their careers? Answering these questions led Dr. Flamholtz to develop a series of frameworks and management tools that enable organizations and individuals to transition successfully from one stage of development to the next.

Eric has helped hundreds of organizations make successful transitions at different stages of growth and development. His clients have included Amgen, Starbucks Coffee Company, Neutrogena, PowerBar, Countrywide Financial Corporation, Tommy Bahama, Pardee Homes (a Weyerhaeuser company), Movenpick Gastronomy International, The Disney Store, Wolfgang Puck Food Company, Baskin Robbins, Navistar International, PacifiCare Health Systems, American Century Investors, Jamba Juice, Bugle Boy, Chart House Enterprises, City National Bank, Citation and Cendant Mortgage.

Eric has also worked with IBM, Kemper Insurance, General Dynamics, United Technologies, Meredith Publishing, Simon Properties, Touche Ross, LifeScan (subsidiary of Johnson & Johnson), Mileage Plus (subsidiary of UAL Corp.), Surgitek (subsidiary of Bristol Meyers), Republic Pictures, U.S. Filter, New World Entertainment, and Tekelec.

Additionally, Eric has presented seminars and workshops for a wide variety of firms and organizations, including Nike, Colgate Palmolive, AT&T, Hughes Electronics, Young Presidents Organization (YPO), Forbes Presidents Forum, Fortune Growth Conference, Fortune Human Resources Forum, Fortune CFO Forum, General Motors, PepsiCo, ARCO, Allergan, the Hyatt Corporation, Borg Warner, TRW, and Federal Express.

A recognized authority in the field of organizational management and development, Dr. Flamholtz has authored several widely read books, including Growing Pains: Transitioning from an Entrepreneurship to a Professionally Managed Firm, The Inner Game Of Management (co-authored), Human Resource Accounting, and Changing the Game: Managing Organizational Transformations of the First, Second, and Third Kinds (co-authored). Eric also has lectured throughout the United States, as well as in Europe, Mexico, Australia and the People's Republic of China. He also is a member of the Personnel Roundtable.

Dr. Flamholtz serves as a Professor of Management at the Anderson Graduate School of Management, University of California, Los Angeles. He has also served on the faculties of Columbia University and the University of Michigan. Eric received his Ph.D. from the University of Michigan, an M.B.A. from Washington University in St. Louis, and an undergraduate degree in economics and accounting from Hunter College. He is represented as a speaker by the Leigh Bureau.

Additionally, Eric has presented seminars and workshops for a wide variety of firms and organizations, including Nike, Colgate Palmolive, AT&T, Hughes Electronics, Young Presidents Organization (YPO), Forbes Presidents Forum, Fortune Growth Conference, Fortune Human Resources Forum, Fortune CFO Forum, General Motors, PepsiCo, ARCO, Allergan, the Hyatt Corporation, Borg Warner, TRW, and Federal Express.

DR. DIANA TROIK - Executive Vice President

Dr. Diana Troik's areas of expertise include facilitation of strategic planning meetings, organizational structural analysis and organizational assessment. Dr. Troik, who co-founded Management Systems in 1978, also provides training in accounting for non-financial managers, as well as human resource valuation in corporate acquisitions.

Diana specializes in several industry segments such as retail, restaurants and financial services. Her clients have included Starbucks Coffee Company, Chart House Enterprises, Redwood Trust, UCLA Division of Continuing Education, Inova Health System, Gloria Jean's Coffee, and Countrywide Financial Corporation.

Additionally, Dr. Troik has co-authored two accounting texts, Financial Accounting, Principles of Accounting, and a monograph entitled "Organizational Control Systems." She served as a delegate to the 1995 White House Conference on Small Business, and has chaired the Public Policy Committee and served on the Executive Board of the National Association of Women Business Owners, Los Angeles. In 1999 Diana received the Multi-Cultural Prism Award as Woman Entrepreneur of the Year from Minorities in Business Magazine.

Diana received her Ph.D. from the University of Michigan, and did postdoctoral work in accounting at the Anderson Graduate School of Management, UCLA. She earned a Master's Degree from Washington University in Saint Louis, and an undergraduate degree from City College of New York.

DR. YVONNE RANDLE - Vice President

Dr. Yvonne Randle, who joined Management Systems in 1983, has broad experience in helping organizations successfully make the transition from one stage of development to the next. Her expertise includes facilitating the strategic planning process, helping companies manage their corporate cultures, and assisting firms in developing effective organizational structures and performance management systems.

In addition, she is a skilled management development trainer. Working with individuals and teams, ranging from middle managers to CEOs, Dr. Randle helps executives develop the skills necessary to excel.

She has served as a consultant to firms of all sizes - from entrepreneurships to Fortune 500 companies. Her clients have included Amgen, Baskin-Robbins, Bell-Carter Foods, Countrywide Financial Corporation, Inova Health Systems, LifeScan (subsidiary of Johnson & Johnson), Melvin Simon & Associates (now Simon Properties), Mövenpick Gastronomy (Switzerland), Navistar International Transportation Corp., PacifiCare, Pardee Homes (a Weyerhaeuser company), Surgitek (subsidiary of Bristol Meyers), Tommy Bahama, and Van's.

Yvonne has worked with a number of non-profit organizations during her tenure with Management Systems. Her non-profit clients have included Head Start, where she is a nationally recognized resource, Crystal Stairs, Southern California Presbyterian Homes, the American Legion, and Delta Dental of Missouri. Dr. Randle has also presented seminars and workshops for organizations such as TRW, the American Legion, Hughes Electronics, NAWBO-LA, SHRM, and the Forbes Presidents Forum.

Dr. Randle is the co-author of The Inner Game of Management, Changing the Game: Managing Organizational Transformations of the First, Second, and Third Kinds, and Growing Pains (3rd Edition).

Dr. Randle has served as a lecturer in the MBA program of the University of California, Los Angeles and is a frequent instructor in Executive Education Programs at UCLA's Anderson School. She received her Ph.D. in management from UCLA's Anderson Graduate School of Management and a Master's Degree in public health from UCLA. Dr. Randle earned her undergraduate degree from Stanford University.

PETER SCHWARZ - Senior Consultant and Manager, Organizational Analytics

Peter Schwarz brought expertise in numerical analysis with him when he joined Management Systems in 1999. He has applied this to the design, processing, and analysis of Management Systems' wide variety of proprietary questionnaires and surveys. Peter also has expertise in database design and management.

Peter has worked in several industry segments, including retail, financial services, and manufacturing, providing services ranging from strategic planning to corporate culture management . His clients have included: Countrywide Financial Corporation, Robbins Bros., Royce Medical, Infogix, and Vans.

Peter earned a B.S. in Applied Mathematics and Economics from the University of California, Los Angeles.

KATHRYN SCHREINER - Sr. Consulting Associate

Kathryn Schreiner excels at helping organizations develop, implement and monitor strategic plans that are designed to achieve long-term goals. Ms. Schreiner, who joined ManagementSystems in 1988, also specializes in organizational structure analysis and change management projects.

Kathy works one-on-one with executives to improve their management skills and problem-solve regarding organizational challenges. Her experience also includes facilitating the integration of companies undergoing mergers or acquisitions.

She specializes in several industry segments, including financial services, health care, manufacturing and nonprofit organizations. Kathy's clients have included American Century Investors, City National Bank, Los Angeles Department of Water and Power, Cendant Mortgage Services, IndyMac Bank, Pardee Homes (a Weyerhaeuser company), and Southern California Presbyterian Homes.

Kathy received her MBA from the Anderson Graduate School of Management, UCLA. She also holds a Master's Degree in public policy from the University of Chicago, and an undergraudate degree in history from Brown University.