Leadership

Dr. Eric Flamholtz - President & Founder

Eric Flamholtz is President of Management Systems Consulting Corporation, which he co-founded in 1978.  He is also Professor Emeritus (Recalled) at UCLA's Anderson School of Management, where he teaches a course he introduced titled "Managing Entrepreneurial Organizations"   (dealing with managing rapidly growing organizations) well as in various Executive Education programs. He also served previously on the faculties of Columbia University and the University of Michigan. He is also a member of the Board of Directors of 99 Cents Only Stores ("NDN"), a NYSE Company, where he serves as Chair of the Compensation and Strategic Planning Committees.

Flamholtz has a multidisciplinary background. He received his Ph.D. from the University of Michigan, an M.B.A. from Washington University in St. Louis, and an undergraduate degree in economics and accounting from Hunter College. While studying for his Ph.D at the University of Michigan, Eric worked as a researcher for Rensis Likert at the Institute for Social Research. Eric's doctoral dissertation, which helped pioneer the area of "Human Resource Accounting," was co-winner of the McKinsey Foundation Doctoral Dissertation Award. He has done research and taught Accounting, Human Resource Management, Organizational Behavior, and strategy.  He has taught accounting at the University of Michigan, Columbia University and UCLA, and taught Organizational Behavior and Human Resource Management at Michigan and UCLA as well as advanced Management at Columbia. 
He is currently lecturing and teaching in several programs for Cheung Kong Graduate School of Business in Beijing, Shanghai, Shenzhen, Xu Zhou, Chengdu, and Sanya, including their CEO Leadership Program, EMBA, Multinational Managers program, and Innovative Entrepreneurship program. He has also lectured at Xiamen University (Xiamen, China) and for various other organizations' in China.

Dr. Flamholtz has helped hundreds of organizations make successful transitions at different stages of growth and development.  His clients have included  IBM, Starbucks Coffee Company, Amgen, Neutrogena,  PIMCO, American Century Investors, PowerBar, Tommy Bahama, Pardee Homes (a Weyerhaeuser company), Navistar International, Simon Properties, Mövenpick Gastronomy International (Switzerland), The Disney Store, Wolfgang Puck Food Company, Baskin Robbins, Countrywide Financial Corporation, PacifiCare Health Systems, MGA Entertainment Inc., Jamba Juice,  City View, Bugle Boy, Chart House Enterprises, City National Bank, Citation, Cendant Mortgage,  Southern California Presbyterian Homes,  Guilford Pharmaceuticals, IndyMac Bank, Infogix, RCM, and the North American Division of Allianz Global. Eric has also worked with Kemper Insurance, General Dynamics, United Technologies, Meredith Publishing, Touche Ross, LifeScan (subsidiary of Johnson & Johnson), Mileage Plus (subsidiary of UAL Corp.), Surgitek (subsidiary of Bristol Meyers), Republic Pictures, U.S. Filter, New World Entertainment, Tekelec,  Emergent BioSolutions, and many others.

Additionally, Eric has presented seminars and workshops for a wide variety of firms and organizations, including FedEx, Nike, Colgate Palmolive, AT&T, Hughes Electronics, Young Presidents Organization (YPO), Forbes Presidents Forum, Fortune Growth Conference, Fortune Human Resources Forum, Fortune CFO Forum, General Motors, PepsiCo, Abbott Laboratories, ARCO, Allergan, the Hyatt Corporation, Borg Warner, CIT, Computer Sciences Corporation, TRW, United Overseas Bank (Singapore), Warburg Pincus (Singapore), Reuters (Switzerland),  Smartmatic  (Venezuela),  and Xu Zhou Construction Machinery Group (China).  He has also been a lecturer at Cornell University's Hotel and Restaurant Program and in a similar program at Rosen College in the University of Central Florida. He has presented keynote sessions and executive seminars for the Cheung Kong Graduate School of Business (Beijing, Shanghai, Chengdu), at Stockholm University, HEC (France), various universities in Italy, and The University of Lugano (Switzerland).
He has completed research projects for the National Science Foundation, The US Office of Naval Research, and the National Association of Accountants.

Since 1976, he has done executive coaching for hundreds of executives, including founders of entrepreneurial firms and CEOs of established companies in a wide variety of industries, including financial, retail, and healthcare. He did extensive coaching for the senior leaders at Starbucks (including Howard Schultz) during their rapid growth years. He also coached almost all of the senior leaders at PIMCO during a three year assignment. He coached the entire senior leadership team at American Century Investors during their rapid growth years over a nine year relationship. During 2009, he was invited to design and conduct a coaching program for forty CEOs and Chairs of some of China's leading companies for the CEO Leadership Program at Cheung Kong Graduate School of Business in Beijing, Shenzhen, and Shanghai. He has also coached the CEO and other senior leaders of Li Ning, the sports apparel company founded by the legendary "Prince of Gymnastics." the senior leaders at Li Ning. He has begun a long term consulting relationship with The Riverside Group, a leading property development company in China, in which he is responsible for coaching the entire senior leadership team to effectively manage growth related issues and help them achieve effective scale up.  

He is currently doing a significant amount of lecturing, leadership development, coaching, and consulting in China. He has also done leadership development for Xu Zhou Construction Machinery Group, and B-Ray Investment Holding Group.  He has also consulted with Haohe Construction, and 1000 Colors.  He is conducting a major long term research project comparing U.S and China organizations to identify the "key drivers" of organizational success.

His books which have been published in several languages include:

• Corporate Culture Management, Stanford University Press forthcoming in 2011.
• Leading Strategic Change: Bridging Theory and Practice, published by Cambridge University Press.
• To be published in Russian by EKSMO Publishing in 2011.
• Growing Pains: Transitioning from an Entrepreneurship to a Professionally Managed Firm, Forth Edition, (Jossey-Bass,  John Wiley)
• To be published in Chinese by Tsinghua University Press in 2011
• The Inner Game of Management (co authored) (American Management Association)
• Organizational Control: Theory and Practice  (Kluwer Academic Press)
• Human Resource Accounting, (Kluwer Academic Press)
• Changing the Game: Managing Organizational Transformations of the First, Second, and Third Kinds (co authored), Oxford University Press 

Eric has also published more than 100 articles. He is generally regarded as the thought leader in the field of Human Resource Accounting, which he helped pioneer.  His book Growing Pains, now in its fourth edition, has been published in many languages including Chinese, Japanese, German, Spanish, and others, and is considered the seminal book in the field of entrepreneurial transitions (organizational scale up) to professional management.

In April 2007, Eric received the "Distinguished Ph.D Alumni Award" form the Ross School of Business at the University of Michigan "in recognition of his Contributions to and Excellence in Management and Organization." He is the seventh Ph. D alumnus of the University of Michigan to receive this recognition.

Flamholtz' work as a consultant and coach is relatively unique in that it is based upon an empirically validated theoretical framework as well as extensive practical experience in its application over more than 25 years.

DR. YVONNE RANDLE - Vice President

Dr. Yvonne Randle, who joined Management Systems in 1983, has broad experience in helping organizations successfully make the transition from one stage of development to the next. Her expertise includes facilitating the strategic planning process, helping companies manage their corporate cultures, and assisting firms in developing effective organizational structures and performance management systems.

In addition, she is a skilled management development trainer. Working with individuals and teams, ranging from middle managers to CEOs, Dr. Randle helps executives develop the skills necessary to excel.

She has served as a consultant to firms of all sizes - from entrepreneurships to Fortune 500 companies. Her clients have included Amgen, Baskin-Robbins, Bell-Carter Foods, Countrywide Financial Corporation, Inova Health Systems, LifeScan (subsidiary of Johnson & Johnson), Melvin Simon & Associates (now Simon Properties), Mövenpick Gastronomy (Switzerland), Navistar International Transportation Corp., PacifiCare, Pardee Homes (a Weyerhaeuser company), Surgitek (subsidiary of Bristol Meyers), Tommy Bahama, and Van's.

Yvonne has worked with a number of non-profit organizations during her tenure with Management Systems. Her non-profit clients have included Head Start, where she is a nationally recognized resource, Crystal Stairs, Southern California Presbyterian Homes, the American Legion, and Delta Dental of Missouri. Dr. Randle has also presented seminars and workshops for organizations such as TRW, the American Legion, Hughes Electronics, NAWBO-LA, SHRM, and the Forbes Presidents Forum.

Dr. Randle is the co-author of The Inner Game of Management, Changing the Game: Managing Organizational Transformations of the First, Second, and Third Kinds, and Growing Pains (3rd Edition).

Dr. Randle has served as a lecturer in the MBA program of the University of California, Los Angeles and is a frequent instructor in Executive Education Programs at UCLA's Anderson School. She received her Ph.D. in management from UCLA's Anderson Graduate School of Management and a Master's Degree in public health from UCLA. Dr. Randle earned her undergraduate degree from Stanford University.